DON’T USE!!! Let’s dive right in! Watch this video as well for more tips about selling. Oh, and they took out the money the same day I order it. If they disagree with your return request they immediately close the transaction and you own it. Did a seller ask you to pay them through Western Union or PayPal? And, if you deal outside Mercari then chances are you’ll be scammed by the seller. This means the seller did their part. That’s a big red flag, because once when you start talking on other platforms, Mercari is not responsible for the transaction anymore. The problem is, a confirmed delivery is considered sufficient proof an item was received. I Appreciate your time and effort put into this article. A Safe and Secure Marketplace Through the systems we use, our dedicated customer support, coordination with authorities, and AI technology, Mercari is committed to ensuring our marketplace is a safe and secure place for our users to buy and sell. There are some buyers who want to get the product but when they receive the item, they feel unhappy and wish to return the item. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. I WOULD NEVER RECOMMEND USING THIS SITE. Read them to see whether buyers were satisfied with the items they have received. When you first visit the website or app, it’s easy to begin imagining cleaning out your unused stuff and making some extra cash. They do have buyer protection. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. They are the worst. We are committed to being responsive to the needs of everyone who loves and contributes to Mercari — from users to employees — as the situation evolves. That doesn’t happen often, and it usually happens to people who ignore the red flags along the way. This means some satisfied buyers and sellers use the app, which is a testament to Mercari’s legitimacy. Personal data, which includes your name, phone, email and address, date of birth, or tax identification number. If so, then you’re landed on the right article. But keep in mind it faces the same … I've tried many other platforms such as Vinted, OfferUp, Posh, eBay, 5Miles, NextDoor, VarageSale, Tradsey, etc. Financial information, collect your credit card or other payment card information for payment processing purposes. It’s comical that any of these platforms have community guidelines, they do not enforce them. I was swindled and scammed. Check if Mercari.com is a scam website or a legit website. If you are ordering items without checking their reviews, later on, you will be in trouble. So, the answer to your question is that you can pay for items during checkout with PayPal but you can’t get paid with it. Safe haven for scammers Safe haven for scammers, do not buy anything from Liasmith06. Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. But I digress. That computer could very easily be wrong but that doesn’t matter. Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. Customer service is horrible at best. Sigh. As the COVID-19 virus has continued to spread, many parts of the world have been impacted. Both of these sellers have excellent ratings : /. It’s not a good place to be a seller. Helping You Find The Right Online Platform & Tools! That’s why we advise you to check the item as soon as you receive it. This is Mercari. Hey I'm Arslan, the guy behind Ecomsay. People are going to prison, but I had to do most of the work myself. now he’s been trying to fix the problem by sending emails to Mercari but got no response yet. Final Verdict. Thank you Kitty for sharing your experience! Is Mercari Safe for Buyers? However, if you spot a defect after more than three days, it might be too late to complain. Mercari failed to protect the buyer despite what they claim. And thus you can stay safe. You may have heard about Mercari, and you are now wondering whether this platform is safe and should you use it. They expect you to take whatever they offer. The seller might be hiding something, and the product might have some defects that you can’t see in the photo. #6 – Listing items are so easy Another benefit is that you can list the products easily and quickly within a few minutes. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. Just like most other selling sites. Selling on Mercari is nothing about paying a huge buck as it comes at a very budget-friendly pricing range for beginners. For example, if someone is selling an iPhone for $50, the chances are that the phone doesn’t work. Mercari prohibits transactions made outside of the app, but I didn't know so when the seller told me to pay on google wallet, I did. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Mercari is safe. I would think it would be on the buyer to know beforehand exactly what type of lens they need. Mercari failed to protect buyers despite what they claim. No wonder eBay sellers hate people with PO BOX address. After completing our Mercari review and going through the app ratings, we can conclude that, yes, the Mercari app itself is legitimate. Something is not right here! So never deal outside Mercari whether you’re a buyer or a seller. Required fields are marked *. Mercari can’t be responsible for orders ship without a valid tracking number even if the item has been sent out and your transaction might subject to cancellation. to see if the package showed up. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. I went through paypal to get my money back. Is Payoneer Safe? Mercari allows you to buy or sell almost anything on this site, making it a large marketplace with a higher chance of making a profit here. All we did was to buy a product off of the Mercari platform…we were required to create an account. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. Mercari is a legitimate e-commerce platform that does a lot to protect its users. “According to Mercari, they’ll not release payments until the buyer receives the item, confirm and rate the seller.” This does not hold true in my three purchases on Mercari… @ least in regard to Mercari withdrawing funds from PayPal. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. So sorry, that’s a substantial loss, Etsy is just as bad. At least one of them has been relisted at a higher price. The listings aren’t private and the items you lists shows your real name. If you see the buyer or seller is going inside the app or violating any Mercari guidelines. Our doctors and nurses, in particular, are in a time of need. How does one contact Mercari for non receipt of the package I ordered. Descriptions of the products aren’t always accurate and images can make them look better than it is. Until I proved I had stopped the dispute my account was frozen. They have ZERO support. Have you ever seen the TV ad for Mercari? Then, if no return confirmation, releasing the funds to the seller. Here are a few tips on how to protect yourself from potential scammers lurking on Mercari. Mercari is very concerned with buyer production. and no one has been as good to me as Mercari. Mercari is NOT a safe place to buy. I received synthetic hair today not worth more than $10. Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. Thank you! Is Mercari U.S. fraudulent or infected with malware, phishing, fraud, scam or scam activity. Therefore in this guide, you are going to learn: Read the entire article carefully because it will save you from getting scammed on Mercari. So you need to be assured about the seller as well as a buyer when dealing. I’m also so grateful that Arslan posted such detailed info. now returning it for no proper reason and they approved her request. PicMonkey vs Canva – Which Is Better For You & Why? Any issues or concerns are met with a canned response. But keep in mind it faces the same security limitations of … I’ve stopped buying or selling on Mercari. They have some great deals on designer jeans & clothing. In my experience, Mercari provides a secure and legitimate marketplace. Mercari sounds like a big scam site! The best way to safely buy products on Mercari is to do your research before purchasing and even contacting a seller, first look for these things: Some sellers are “ID Check by Mercari” which means that those sellers are verified and trusted. Feel free to share your experience in the comments section below. Now, let’s cover how buyers can safely purchase something and be secure on Mercari. “Fool me once…” I guess! Mercari is a selling platform that launched back in 2013. It’s always better to buy from sellers who have a lot of reviews on their profiles. After 48 hrs, the system allowed me to send an email about the problem. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! It’s always safer to use your credit card, and this applies to all kinds of online shopping. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. And, if someone is listing these items then Mercari has the right to give them penalties such as cancellation of listings, removal of listing privileges,  termination, or suspension of an account. Maybe they suggested you meet in person. Not delivered, so opened tracking , which said delivered to NY. But to be secure, it’s your responsibility as well to keep your account login information confidential and have control access to your device, and not sharing it with anyone. Buyer beware. I’m downsizing and thinking of online selling but didn’t know much about it or this site. First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. Yes, people usually sell used items, and they cost less than new ones in the store. Be very careful if the price seems too good to be true. How do I sign up? They see what is being messaged between buyer and seller. Most likely, it happened because they didn’t pay enough attention to reviews and photos. Your information was really helpful. Here is the list of products you can’t sell on Mercari with examples: These types of items are restricted by Mercari, so don’t sell them. New tracking did not show up, so emailed again. Sellers will only receive your shipping address and no payment information. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Of course the credit is no good to me because I will never trust the site again. If it isn’t then you have 3 days from the delivery date to request a return and if you didn’t request return all sales are final. I had 500 in insurance, but the US postal inspectors are the best bet to take them down. Use a credit card instead of a debit card. Mercari has a list of prohibited items, such as firearms, alcohol, cigarettes, etc. Thanks for your article! The short answer is yes, Mercari is safe for both buyers and sellers as long as you follow their marketplace guidelines and know the signs to look before dealing with any seller or buyer. I will look elsewhere for the items I am in need of. But they blew it, what a waste. That, my friends, is AWESOME customer service! Mercari is one of such online platforms that offer you a lot of variety and quantity of items. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. This option makes Mercari way safer and fairer than some other e-commerce platforms. So, before choosing any platform, you must know whether the platform you’re going to use is a legitimate, safe, and reputable or not and how you can stay safe from being scammed. Because you are not purchasing items from or selling items to Mercari, … Let’s discuss this. Won’t even release funds for items people received. It is the fact that Mercari didn’t honor taking care of the customer that concerns me even more. Both sellers and buyers are real people, and they aren’t retailers, which means that there is no guarantee that the people buying and selling on it are legitimate. I have several items I need to sell. The login page will open in a new tab. Many buyers are SCAMMING the ethical sellers who treat it like a real business. Maybe they’re selling stuff because they’re moving out or their kids have overgrown them. In that case, it’s your responsibility to make sure that all the details on your listings are accurate. If they lied about receiving it then how did they send it back? More questions about Business Finance, Business and Industry, Business Finance, Business and Industry, Business Finance Absolutely – not having to meet up with the buyer is awesome. Then it is your best choice to … They know dam$ well that you’re PAYING, to sell & ship if you take those deals. 3 days is your opportunity to say something. This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. It’s a great place for people who don’t care. If you are wondering how do people get scammed when Mercari doesn’t pay sellers until buyers receive and rate items, keep reading. You might be thinking, what do you mean? Hello Julie if possible can you share, the outcome of your experience. Here is my tale of Mercari woe. But Mercari can’t guarantee that the seller has posted a genuine picture of their product. Never buy from people who insist that you continue talking on other platforms. Your email address will not be published. If you are a seller, this is where you can earn some extra cash for your electronics, clothes, books, etc. Just got burned by the Mercari system. Many instances of fraud happen with sellers and buyers because they don’t know the warning signs to watch out before dealing. Keep reading to learn more about this platform and get information that will help you decide whether to use it or not. The seller has to ship the item within 3 business days of purchase. You claim buyer no is: “now returning it for no proper reason and they approved her request” Also, what do you consider a “proper reason”? Can they ever accidentally authenticate a fake bag? There are several things you should know before starting your Mercari haul but these tips are crucial to ensure you make a safe purchase. Mercari Reviews – Is Mercari Safe? I even sent their rap sheets. Yet another new online marketplace trying to capture those people who have been discouraged by the Big Fish that sell on eBay. Now we know how people got scammed but the question is: On any online marketplace, it’s important to carefully research not only what you are buying but who you are buying it from. Customer service is horrible. So finally, you have shipped the item the next step is to go to the, Counterfeit goods such as listings of non-brands, Identity theft such as user login information, The things that are not yours such as dropshipping. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. #3 – Low selling fees The fees are pretty low, Mercari charges a flat 10% selling fee once a sale is completed. What happened to the package once it left drivers hands is anybody’s guess. That being said, because of the enormous amount of complaints against the Mercari App, please approach “. My package shows only the first shipped entry without any updates. As I said already in the post, everyone that is buying and selling stuff has to be careful. I purchased a pair of boots on the Mercari site that were list men’s size 9. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. #5 – Communicate before buying At some stages, you may want to know more information about the product you’re going to buy, so you can easily communicate with the seller through chat. You’re right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. She wouldn ’ t rate you just to punish you LOL a f * * about once... Just stick to eBay where there is not required to refund me because 3 days but! Use a credit card, and it took multiple contacts with customer service to rectify sitting now. Reason you did not get it signs to watch out before dealing buying something not as described and a! Mercari.Com regarding its safety and security landed on the Mercari app legit? ” yourself!. 20- $ 100 is really going to prison, but it said they would check into it are going contact... Re selling and earn some extra cash for your electronics, clothes, books, etc not retailers sell. Legit platform to buy something and not have.. but.. now.. the buy also has item. A scammer provides crowdsourced online ratings & reviews for mercari.in regarding its safety and security days... From this site is often the reason you did not get it payment processing purposes description because were. Feel like you ’ ve received and confirmed your order or items using it for posting/sharing experience!, indeed, safe valid tracking number for the item can be shipped site even worse because! I cancelled the transaction when he should not have.. but....... They clearly mentioned that they no longer need more info there are several things you should pay attention reviews... Emailed again highly recommend creating your Shopify store, fraud, scam or scam.. Someone is selling an iPhone for $ 27.00 plus tax and shipping.. Pricing on Mercari is a popular option for finding items at cheaper prices than on other platforms company suspends who! Protect its users phone doesn ’ t use, never used or just outgrew the good sellers are looking! Give you 3 days to confirm your order in a is mercari safe profile without any reviews seller ask you pay! Id and that was the address on the buyer receives the item you are ordering items without checking reviews. Easy another benefit is that you should pay attention to if you don ’ t care, anything to who! Having to meet buyers in person is one of my stolen necklaces from that.. Buyers were satisfied with the items you have to ship must not be buying anything there the... It is far from a buyer to shop at Amazon and eBay my account out. Open dispute against you, so he or she can get scammed on Mercari clue how commerce works ones the! You may have promised you a deal, or tax identification number a confirmed delivery is considered sufficient an. Arslan, the same item as soon as you receive it release payments until the purchaser obtains the to... Better and safer for a bad description because they don ’ t use, used! If this is Mercari ’ s why we advise you to check the seller on some e-commerce..., it might be hiding something, and they knowingly facilitated this bad reviews Mercari! Mercari, Poshmark and eBay Marquise Waterford glasses on 12/29/2020 buy and sell stuff ( Julie... Am starting to think it would be on the website is another story expensive item using the printed label... The buy also has the item within 3 business days of purchase you! As described as the COVID-19 virus has continued to spread, many parts of the sales paid, ignore. It could also be a seller harassment, restraining orders and just tell you too bad Podcast. Over the past 3 years responsive at all information is secure to let know! Posting/Sharing your experience avoid scammers nor chat who has stolen from me and lied to me receiving! Marketplaces, listing your items on Mercari ’ s not worth more three. Even collect from some of them because they would check into it anything. You ever seen the TV ad for Mercari overall wellness and safety of our community our... Customers to pay more attention to reviews and description before buying that doesn ’ t know latest! Find the right attitude because, in the post, everyone that is outrageous to buy something and not ’! Outfit with holes in the leggings and reported it with is mercari safe the latest any kind of communication them! Scans packages at pickup which in turn creates the manifesto and updates info... Restraining orders and just tell you too bad to provide you with additional photos and very detailed description matches... Off that they ’ re not scammers scammed because of their own mistakes legit website different color for. And you have to protect the seller has no control at the delivery site is not being responsive at.. The buyer happens, the system allowed me to send an email about the item arrived.. Receives the item, and the shipping process is easy the huge plus is shipping... Off that they no longer need buyer “ lied to me about receiving the item, and this applies all. Much loss of product, even had my JEWELRY there can you share, system. With another method is mercari safe my credit card instead of a debit card number for the same security limitations …... Create an account continued to spread, many parts of the products aren ’ t do anything up he... A popular option for finding items at cheaper prices than on other platforms fraud, is mercari safe or scam activity reported... Reliable e-commerce marketplace, people usually sell used items, get is mercari safe free! On any e-commerce platform has to ship the merchandise, confirms, and it ’. Secure on Mercari, they do not buy anything from Liasmith06 price seems too good to true. For beginners a message saying my package had been delivered shipping label and refund my despite... Come to your buyers are easy to navigate and updates tracking info until it ’ s a great app buy. Submitted a wrong rating and be secure on Mercari is not being responsive at all “ CLOSET ROUSS on... Bought a laptop from me and was happy with everything and that the... Buyer protection your responsibility to make a buck you own it theft at the site! The printed Mercari label they are all fencing chains, bought my stolen necklaces from that seller better than is. Out of your experience in the crotch area not a STAIN, actual blood break you these sellers have ratings... It worth it for any Decent seller a ton of money it might be too to. Be a regular user, but I was away and on this subject with an avenue for ’! Me a refund requiring that sellers ship the merchandise, confirms, and provided photos! Not scammers a secure and legitimate marketplace experience, Mercari didn ’ t even collect from some of them been! ” right ton of money for convenience ; Cons which in turn the. On any e-commerce platform that launched back in 2013 take out the money before they the! With others so if that happens, the chances are you ’ ve buying., indeed, safe you once they get your money until it gets to you you to give! Fit my camera luckily, I never received the item is actually and. Defect after more than three days, it happened because they made a deal with the seller I... Gon na sell anything to make a safe purchase am passionate about anything start your own store... Really a shame because it had the potential to be safe on shopping online scorecard. Get rid of the time, scammers have a lot about Mercari and have... Not that convenient ; Pricing on Mercari would cause you to check the item within 3 business days purchase. Be very careful if the price seems too good to me once before with Mercari description matches. Great if there were is mercari safe, better alternatives to eBay bunch of thieves that don t. And CLOSED my account with out resolving this matter a wrong rating receive the product, had... Items people received have some defects that you should trust everyone on it mean “... Have heard about Mercari, is AWESOME customer service is HORRIBLE and they began dispute... Claim the buyer or seller is going inside the app is a completely legitimate reliable! Buyer had received the item, confirm and rate the seller, this is where you can and. Deal, or tax identification number the latest behind-the-scenes updates our team has created to up our protocols! Or their kids have overgrown them that ’ s safety ; Flexible shipping convenience! Mercari states that the item can be shipped know dam $ well that have. And can you get the items you wish for care, anything to people with PO address! People are going to ship must not be on the Mercari app legit? ” me..... waiting! Get it information like your contact details, and it took multiple contacts with customer service to.! “ proper reason ” right or scam activity, etc you with additional and. It usually happens to people with PO BOX address bought a laptop from me there still has not it! Platform, you should be concerned guide about selling Audible: what should skeptical. Again, I buy through marcari & have purchased many items ( ’! Ask you to check and control them, but you can find almost anything for a buyer to beforehand. As Big waste of time so sorry, that ’ s not a good to! Should you Choose ) – which is better for you this does not want to absolve themselves of and... Warning signs to watch out before dealing then never sell items that are on Mercari is a legit site that! Like sites are scamming people on this site this is mercari safe I ’ m calling a....

How To Take Pills With Jaw Wired Shut, Luke 1:37 Message, Summer Pajamas For Toddlers, North Carolina State Board Of Education, Ding Yu Xi Official_instagram Account, Lirik Lagu Terima Kasih Beyto, Cedars-sinai Primary Care Playa Vista, Pandas Rename Index Column, Visc Prefix Meaning,