UnitedHealthcare Individual and Family Marketplace (ACA) plans, Individual & family plans - short term, dental & more, Are you a Medicare Plan Member? When comparing plans, click View Plan Details to see more information about benefits. Your UnitedHealthcare UCard is a simple way to unlock the benefits and programs of your Medicare Advantage plan. This plan has been saved to your profile. Many UnitedHealthcare members can use their UCard to: Learn more about how UCard simplifies life for many UnitedHealthcare members. The physician's letter must cite the specific medical condition being treated and indicate that the OTC drug or medication will treat or alleviate it. So, for those who have both Medicaid and Medicare, a dual health plan can provide welcome relief. [[state-end]], Your session is about to expire. MEDSUPP TFN(TTY 711) (toll free). The only program that includes our new healthy foods benefit, this high-touch option represents the latest in benefit design. Create an online account by going to: MyUHCMedicare.com/HWP. Wellcare OTC Catalog 2022. Make sure you have your OTC card and the item number for the products you want View Details Croweandassociates.com Fitness View More FirstLine Select +. Contact us at: If you click a merchant link and buy a product or service on their website, we may be paid a fee by the merchant. Benefit availability varies by plan. We have organized our entire company around the principle of offering outstanding service and plans for people at all life stages. Your credit will be loaded to your UCard every month. Health (6 days ago) UHC 2022 OTC Catalog - UHC 2022 OTC Catalog .Health (2 days ago) The UHC Dual complete plan offers a $40 per month benefit that members can use to purchase covered OTC products such as; pain relievers, vitamins, cough drops, ect. ET, Monday - Friday [[state-start:null,AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,WA,VA,DC,WV,WI,WY]]. home page in. See Also: United healthcare otc order form Show details The call is free. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or endorsement of daily-catalog.com. Dual health plans include many extra benefits that can make life easier for low-income individuals. A simple onboarding process walks you through setup, so you can quickly register . 1-844-812-5967 / TTY: 711 Y0147_MKT22_56 1081-21_2022. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs. It allows members to buy hundreds of OTC drugs and other everyday health care products at no cost. Everything FirstLine Select offers. UnitedHealthcare UCard is your all-in-one member ID and much more. UnitedHealthcare Connected for One Care (Medicare-Medicaid Plan) es un plan de salud que tiene un contrato tanto con Medicare como con el programa MassHealth (Medicaid) para proporcionar los beneficios de ambos programas a sus miembros. * This benefit gives our members a flexible monthly credit to spend on healthy food, OTC products and pay utility bills. 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Create Your Account. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or endorsement of daily-catalog.com. Plans that offer these benefits are; AARP Medicare advantage Walgreens & the UnitedHealthcare Dual complete. Then, just use your UCard to pay for your choice of any covered items you need. The united healthcare otc walmart is a question that has View Details Walmuart.blogspot.com . Error:Please enter a valid email address. There are a large number of Medicare eligible veterans who rely on VA facilitiesRead more, Insurance Companies are starting to roll out the plan changes for 2010 and the trend is disturbing. You can then use the credits to purchase covered OTC items. Go to the Member Site to Sign In or Register for an account. For more information, call UnitedHealthcare Connected Member Services or read the UnitedHealthcare Connected Member Handbook. If you are a member who is on both Medicare and Medicaid, use the link below to access your OTC catalog: Click here to download the 2022 UHC DSNP OTC catalog. Take advantage of savings on over-the- counter health products that you use every day and you can have them delivered right to your door at no additional cost. Use the card in-store or online to buy healthy food, pain relievers, cold remedies and more. Access your free gym membership This plan has been saved to your profile. How to Activate and Use Your OTC Card Step 1 Activate your card by calling 1-833-684-8472 (24 hours a day, 7 days a week) You'll need to provide: . 7 a.m. - 11 p.m. Coming to a Medicare Advantage plan near you in 2023. Call UnitedHealthcare toll-free at (TTY 711) 1-800-905-6061. Reward offerings will vary by member and terms of participation apply. FED TFN(TTY 711) (toll free). Hair Care Products. ET, Monday - Friday In an emergency, call 911 or go to the nearest emergency room. Examples include, but are not limited to: Acne Medications - pill, liquid, cream, ointment, medicated soaps and cleansing pads, Clean & Clear, Clearasil, Loma Lux Acne, Nature's Cure, Allergy Medicines - pill, liquid, nasal spray (see also "Eye Drops"), Benadryl, Chlor-Trimeton, Claritin, Drixoral, NasalCrom, Tavist Allergy, Antacids (anti-gas, lactose intolerance) - liquids, pills, tablets, Alka-Seltzer, Beano, Gas-X, Lactaid, Maalox, Mylanta, Pepcid, Pepto-Bismol, Phazyme, Rolaids, Tums, Aftate, Cruex, Lamisil, Lotrimin, Micatin, Tinactin, Anti-Itch Creams (allergy and poison ivy), Diaper rash cream/ointment, rehydration liquids (Pedialyte, PediaSure), teething gel, Braces and supports for neck, wrist, ankle, elbow, knee, etc. Your email address will not be published. Need to brush up on enrollment basics? OTC drugs and items generally fall into one of the following three categories: Please note that the following are representative lists. ET, Monday-Friday Under UnitedHealthcare Plans. Clover Health. To make things easier and more convenient, UnitedHealthcare will introduce one combined benefit called OTC + Healthy Food. All your OTC and healthy food credits will be loaded on a single prepaid debit card. 5 hours ago United Healthcare Otc Products Catalog 2021. See more here. (5 days ago) As a UnitedHealthcare member, you get more for your Medicare dollar. Required fields are marked *. Learn about the Medicare Advantage plans, Medicare Supplement Insurance plans. Llame al Servicios para los miembros, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes correo de voz disponible las 24 horas del da,/los 7 das de la semana). Call the number on the back of your member ID card. Our supplemental benefits make it easy for you to offer innovative, in-demand benefits your members will love and use. See Also: United healthcare online products catalog Show details. Health (6 days ago) Medicaid United Healthcare Otc List. FED TFN(TTY 711) (toll free). *Benefits and features vary by plan/area. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or endorsement of daily-catalog.com. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year. If you had a UnitedHealthcare dual health plan, you could use your credit to: Buy healthy foods like fruits and vegetables, meat, seafood, dairy products and water Choose from thousands of OTC products, like toothpaste, first aid necessities, cough drops, bladder control pads and more Pay utility bills like electricity, gas, water and internet Benefit availability varies by plan. UCard helps Medicare Advantage including Dual Special Needs Plan members unlock the . This list provides examples of available drugs and items; however, it is subject to change. Go to the Member Site to Sign In or Register for an account. (United Healthcare OTC catalog 2020) GET CONTRACTED Edward@Croweandassociates.com Call us: 1.203.796.5403 Home ABOUT Sales Blog Sales Tools Online enrollment Connect4Medicare Sunfire UnitedHealthcare Connected for One Care (Medicare-Medicaid Plan) is a health plan that contracts withboth Medicare and MassHealth (Medicaid) to provide benefits of both programs to enrollees. Get plan information, forms and documents you may need now or in the future. Enter your ZIP Code here. Out-of-network/non- contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. You will receive notice when necessary. Black cohosh, echinacea, evening primrose oil, ginkgo biloba, Ginsana, ginseng, goldenseal root, nettle, olive leaf extract, saw palmetto, St. John's wort, Acidophilus, alpha lipoic acid, amino acids (L-Lysine, L-Arginine, L-Carnitine), chondroitin sulfate, cod liver oil, DHA, DHEA, EFO, flax seed oil, glucosamine complex, glucosamine sulfate, kelp, melatonin, omega-3, shark cartilage, Antioxidants, calcium, chromium, folic acid, iron, magnesium, multi-minerals, multi-vitamins, potassium, selenium, vitamins, Creams, Lip Balm, Lipstick, Lotions, Moisturizers, Basis, Biore, Eucerin, L'Oreal, Neutrogena, Nivea, Noxzema, Oil of Olay, PHisoderm, Breath fresheners; dental floss, adhesives, cleansers, gel, gum, rinses; oral cleaning systems (Water Pik); tongue scrapers; whitening products/systems; toothbrushes; toothpaste, Always, douches, feminine lubricants and pads, tampons, Arch and insole supports, Dr. Scholl's callus removers, Odor-Eaters, pedicure products, shoes, toenail clippers, Conditioner and shampoo (including those used for dandruff), hairspray, styling aids, Sunscreen, Sunless Tanning, After Sun Products. Already a member? When Directed in Writing By a Physician You will automatically go back to the A plan has been removed from your profile. Medicare Advantage plans offer additional benefits not covered by Original Medicare. ARead more, Medicare and Medicaid Dual Eligible Plans Medicare and Medicaid Dual Eligible Plans: Evercare (United HealthCare) is the only Medicare/Medicaid Dual Eligible plan available in the Connecticut market today. The benefit information is a brief summary, not a complete description of benefits. Go to Member Site to Sign In or Register for an account, Plan through your employer? information in the online or paper directories. Learn about dual health plan benefits, and how theyre designed to help people with Medicaid and Medicare. Benefits Those eligible for reimbursement because they are used primarily for medical care. When comparing plans, click View Plan Details to see more information about OTC benefits. Find a Provider Find a pharmacy Username. Sign In New Member? With UCard, its easy to access different benefits and programs. This is not a complete list. United Hospital-ask.com Show details . for healthy food They reflect the passion we have for putting people in control of their health and reducing barriers to help them make healthy choices. Call the FirstLine Benefits customer service representatives at 1-800-933-2914. Benefit availability varies by plan. 2023 UnitedHealthcare Services, Inc. All rights reserved. Use your OTC credit on your UnitedHealthcare UCard to: Choose from thousands of . AARP Medicare Supplement Insurance Plans, insured by UnitedHealthcare Insurance Company, or UnitedHealthcare Insurance Company of America, or United Healthcare Insurance Company of New York. Amerigroup. Looking for the federal governments Medicaid website? coverage options and when to enroll. Llame al 1-800-905-8671 TTY 711, o utilice su servicio de retransmisin preferido. You can choose how to use your monthly benefit. View Plans in your area AARP Medicare Supplement Insurance Plans, insured by UnitedHealthcare Insurance Company, or UnitedHealthcare Insurance Company of America, or United Healthcare Insurance Company of New York. All UPMC for Life Complete Care (HMO SNP) members get a $400 quarterly allowance that's up to $1,600 per yearto buy covered over-the-counter (OTC) products and healthy foods. Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustara recibir documentos en espaol, en letra de imprenta grande, braille o audio, ahora y en el futuro. Call Member Services, 8 a.m. - 8 p.m., local time, Monday - Friday (voicemail available 24 hours a day/7 days a week). myuhc - Member Login | UnitedHealthcare Sign in for a personalized view of your benefits Easy access to plan information anytime anywhere. Valuable information and tips to help those who care for people with both Medicaid and Medicare, Medicaid Ready to enroll? Frequently asked questions When this annuity was introduced itRead more, Individual Dental Plans in Connecticut Purchasing an individual dental plan in Connecticut has traditionally been a difficult task. ATTENTION: We no longer support Internet Explorer (IE) or certain versions of other browsers. UHC 2022 OTC Catalog UnitedHealthcare offers members of some Medicare advantage plans an OTC benefit. The call is free. You can call Member Services and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future. To continue your current session, click "Stay on this page" below. Si tiene problemas para leer o comprender esta o cualquier otra documentacin de UnitedHealthcare Connected de MyCare Ohio (plan Medicare-Medicaid), comunquese con nuestro Departamento de Servicio al Cliente para obtener informacin adicional sin costo para usted al 1-877-542-9236(TTY 711) de lunes a viernes de 7 a.m. a 8 p.m. (correo de voz disponible las 24 horas del da, los 7 das de la semana). (5 days ago) As a UnitedHealthcare member, you get more for your Medicare dollar. How do i order united healthcare otc items? 2023 United HealthCare Services, Inc. All rights reserved. Come back each quarter and use your OTC credits to buy products. There are a few ways to order OTC items: Call the FirstLine Benefits customer service representatives at 1-800-933-2914. Information to clarify health plan choices for people with Medicaid and Medicare. Access to specialists may be coordinated by your primary care physician. Learn about the Medicare Advantage plans, Medicare Supplement Insurance plans. Benefits and/or copayments may change on January 1 of each year. Enter your ZIP Code here. But if you have Medicare and Medicaid, you could get up to three hundred dollars a month to buy. See all the other benefitsdual health plans may offer.*. When comparing plans, click View Plan Details to see more information about OTC benefits. (6 days ago) United Healthcare Otc Products Catalog 2022. What to do AFTER you login or register online: First. Here's how it works. home page in. View the 2021 UHC OTC catalog information; click here, Are you a Medicare insurance agent or interested in becoming one? 844 , See Also: Art Catalogs, Health CatalogsVerify It Show details, 3 hours ago Visit: https://www.medicarellc.com/unitedhealthcare-walmart-otc-healthy-benefits-plus/ to View or access the FREE GUIDE on how & where to go to manage (login. MEDSUPP TFN(TTY 711) (toll free). Llame al 1-800-256-6533, TTY 711, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes (correo de voz disponible las 24 horas del da,/los 7 das de la semana). Health (6 days ago) United Healthcare Over The Counter Catalog 2022 .Preview. The information provided through this service is for informational purposes only. In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Call your plan or review your Evidence of Coverage (EOC) for more information. UCard helps Medicare Advantage including Dual Special Needs Planmembers unlock the benefits and programs included with their health plan. (Just Now) Health (6 days ago) United Healthy-care.net Show details . Get plan information, forms and documents you may need now or in the future. Those eligible for reimbursement with a letter from the attending physician. Just Now Uhc Medicare Otc Catalog 2022 Daily Catalog. With an OTC card you can save money on your purchases at Walmart by getting cash back when you use it to pay for your purchase. Your plan comes with a credit that will be loaded to your UnitedHealthcare UCard every quarter for covered OTC products. If youre affected by a disaster or emergency declaration by the President or a Governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you. To report incorrect information, email provider_directory_invalid_issues@uhc.com. The booklet contains step by step instructions on how to order online with a phone or picking the items up in store. We do not guarantee that each provider is still accepting new members. AARP Medicare Plans from UnitedHealthcare, UnitedHealthcare Insurance Company or an affiliate (UnitedHealthcare), [[state-start:AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,NE,MP,NV,NH,NJ,NM,NY,NC,ND,OH,OK,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,VA,WA,DC,WV,WI,WY,null]]. Once you have set up your account, you can confirm you OTC balance and order approved items. Go to the Member Site to Sign In or Register for an account. View plans with OTC benefits Health (1 days ago) Walmart Otc United Healthcare - health-guide.info. Call UnitedHealthcare at: Enrollment in the plan depends on the plans contract renewal with Medicare. Llame al1-866-633-4454, TTY 711, de 8am. Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustara recibir documentos en espaol, en letra de imprenta grande, braille o audio, ahora y en el futuro. Do you or someone you know have Medicaid and Medicare? Call1-866-633-4454, TTY 711, 8 am - 8 pm., local time, Monday - Friday (voicemail available 24 hours a day/7 days a week). Non-members may download and print search results from the online directory. Preview / Show more . New for 2023! Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Returning Member? drugstore.com makes choosing FSA-eligible products simple because all items are clearly marked. You will need your member ID in order to access the benefits of the OTC Catalog. 9 a.m. - 5 p.m. You can view your Member ID card and get help with using your benefits. Last updated: 01/24/2023 at 12:01 AM CT | Y0066_AARPMedicarePlans_M, Last updated: 01/24/2023 at 12:01 AM CT | Y0066_UHCMedicareSolutions_M. drug or medication will treat or alleviate it. Please keep in mind, these plans and benefits are not available in all areas. Food benefit members can use to buy healthy food in-store and online. The premiums forthe plansusually cost almost as much asthemax annual benefit. United Health Care OTC Catalog. Network providers help you and your covered family members get the care needed. Benefits and features vary by plan/area. Come back each quarter and use your OTC credits to buy products. Let's upgrade your browser to make sure you all functionality works as intended. Get more out of your Medicare Advantage plan with UnitedHealthcare UCard. Thanks, your Guide will be delivered to the email provided shortly. No substitutions allowed. Click Here, We do not offer every plan available in your area. This is not a complete list. UnitedHealthcare wants to help you eat healthy, but sometimes we know that buying the best stuff can cost a lot of money. UnitedHealthcare Connected for One Care (Medicare-Medicaid Plan). Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non- contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities); Where applicable, requirements for gatekeeper referrals are waived in full; Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and. This email box is for members to report potential inaccuracies for demographic (address, phone, etc.) There are a few ways to order OTC items: Call the FirstLine Benefits customer service representatives at 1-800-933-2914. To continue your current session, click "Stay on this page" below. UCard provides a simpler experience for using your benefits and programs. Use the Cross or Check marks in the top toolbar to select your answers in the list boxes. UnitedHealthcare Connected ( Medicare -Medicaid Plan) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees. Health & Wellness Products Catalog (1 days ago) Get over-the- counter products at no extra cost As a member of UnitedHealthcare you get a Health & Wellness Products Catalog. UnitedHealthcare Dual Special Needs Plans (D-SNPs) are designed for people who have both Medicare and Medicaid. See Also: United health benefits products order now Show details Healthy Benefits Plus 2022 in Healthy Benefits Plus 2023 (1000+) Price when purchased online Best seller Sponsored $34.47 24.6 /ea PreserVision AREDS 2 Formula + Multivitamin, Eye Vitamin and Mineral Supplement with Lutein & Zeaxanthin-From Bausch + Lomb, 140 Soft Gels (MiniGels) 1664 Save with Pickup Delivery 1-day shipping Sponsored $7.98 ET, Monday-Friday UCard provides a simpler experience for using your benefits and programs. Dual health plans are for people who qualify for both Medicaid and Medicare. ET, Saturday. Call 1-800-905-8671 TTY 711, or use your preferred relay servicefor more information. Benefit availability varies by plan. Enrollment in the plan depends on the plans contract renewal with Medicare. (6 days ago) United Healthcare Otc Products Catalog 2022. Reporting issues via this mail box will result in an outreach to the providers office to verify all directory demographic data, which can take approximately 30 days. Limitations and exclusions apply. You will automatically go back to the Your partner in health care. Hair Removal Products. Im Beulah Simmons, a former Agent, but I am no longer licensed and dont want to get licensed. Medicare Supplement Plans M and N for June 1, 2010 Medicare Supplement Plans M and N for June 1, 2010 Will Offer Substantially Reduced Premiums, Choosing Medicare Supplement or Medicare Advantage Choosing Medicare Supplement or Medicare Advantage plans can be both confusing and frustrating. Over-the-counter (OTC) benefit UnitedHealthcare offers its members an over-the-counter (OTC) benefit as part of the AARP Medicare Advantage Walgreens plan. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your doctor's care. If CMS hasnt provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration. Health (9 days ago) The united healthcare otc walmart is a question that has been asked many times. Your guide will arrive in your inbox shortly. AARP Medicare Plans from UnitedHealthcare, UnitedHealthcare Insurance Company or an affiliate (UnitedHealthcare), [[state-start:AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,NE,MP,NV,NH,NJ,NM,NY,NC,ND,OH,OK,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,VA,WA,DC,WV,WI,WY,null]]. Select Healthfirst Medicare Advantage plans offer OTC/OTC Plus card allowances for non-prescription drugs, health items, healthy foods, home utilities and more. UCard combines many member benefit and reward programs into a simpler experience. Walmart is a discount retailer that sells groceries, clothing, home goods, electronics, and more. You will automatically go back to the But its people on a limited income who really feel the squeeze. Buy over-the-counter products with your UnitedHealthcare UCard. Its included with most UnitedHealthcare dual health plans for 2021. Rewards are not available in all plans. Buy healthy foods like fruits and vegetables, meat, seafood, dairyproducts, Choose from thousands of OTC products, like toothpaste, first aid necessities, cough drops, bladder control pads and more, Pay utility bills like electricity, gas, water, and internet, Shop at thousands of participating stores, includingWalmart, Walgreens, CVS and Kroger, or at neighborhood stores near you, Pay eligible utility bills online, over the phone or at your local Walmart MoneyCenter. If you click a merchant link and buy a product or service on their website, we may be paid a fee by the merchant. How to become a Medicare agent If youre interested in how to, Online Enrollment- Enroll prospects online without the need for a face to face appointment. Your UnitedHealthcare UCard is your member ID and much more. If you click a merchant link and buy a product or service on their website, we may be paid a fee by the merchant. 7 a.m. 11 p.m. Quick steps to complete and e-sign OTC Catalog online: Use Get Form or simply click on the template preview to open it in the editor. ON-SCREEN TEXT: 2022 United HealthCare Services, Inc. All Rights Reserved. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or endorsement of daily-catalog.com. Your plan comes with a credit that will be loaded to your UnitedHealthcare UCard every month for covered over-the-counter products. There are a few ways to order OTC items: Call the FirstLine Benefits customer service representatives at 1-800-933-2914. coverage options and when to enroll. Eligibility (8 days ago) 2022 Over-the-Counter Benefit Shop covered products with the over-the-counter (OTC) benefit CATALOG SAMPLE. Multi-wallet capabilities to manage OTC and grocery balance. Benefits and features vary by plan/area. You can browse OTC+Healthy Food covered products, place orders and manage your benefit account online. There may be providers or certain specialties that are not included in this application that are part of our network. That's why we're offering monthly credits to buy healthy food! Agents are credited for all enrollments. Learn More. The UHC Dual complete plan offers a $40 per month benefit that members can use to purchase covered OTC products such as; pain relievers, vitamins, cough drops, ect. Check Your Card Balance. Benefit availability varies by plan. Enrollment in the plan depends on the plans contract renewal with Medicare. This information is not a complete description of benefits. 8 a.m. to 8 p.m. local time, 7 days a week. Already a member? Make sure you . Find a doctor, medical specialist, mental health care provider, hospital or lab. To get started, activate your card and register your online account below. 2019 Daily-catalog.com. home page in. WellCare was offering a dual eligible planRead more, Want a different type of annuity? UnitedHealthcare Members should call the number on the back of their ID card, and non-UnitedHealthcare members can call 888-638-6613 TTY 711, or use your preferred relay service.